Our AUsome Team

administration@ausomesupports.com.au

accounts@ausomesupports.com.au

scheduling@ausomesupports.com.au

renee.patroni@ausomsupports.com.au

finance@ausomesupports.com.au

rachael.gooch@ausomesupports.com.au

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I am located in the Morning Peninsula region of Victoria. I work with participants along the East Coast of AU including regions such as Central QLD, Brisbane, Newcastle and Victoria. Being ND, I communicate with participants via their chosen mode, and believe strongly in actively listening to & empowering people.

My background experience is in family intervention services, foster care, residential support, disability, and support services. I have worked side by side with mainstream services such as Dept of housing and accommodation services, Child protection, Justice Departments, Medical teams, Public/State trustee’s office and OPG (office of the Public Guardian). My area of strength is within the psycho-social space. I hold a qualification in Community Services and lived experience within the psycho-social space. Mental Health is my passion. I have been in the Support Coordination role for 2 years.

In my down time I like to spend time with family or head out bush and visit friends in the rural regions of Victoria. I enjoy hiking, camping, 4WDriving and riding my horses, often with my trusted companion (my dog Vienna) by my side.

louise.schultz@ausomesupports.com.au

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I am a dedicated and compassionate support coordinator with a passion for working with clients of all ages with disabilities. I have been working as a Support Coordinator in the Gladstone community for almost 5 years.

With a bubbly and bright personality, I strive to create a positive and uplifting environment for those I work with. I believe in the power of empathy and understanding, and I am committed to providing the best possible support to help individuals with disabilities navigate their individual NDIS plan and linking to various services in the local community. Through my organised and proactive approach,

I aim to ensure that each client receives personalised care and attention tailored to their unique needs. Outside of work, you can find me hitting the gym, playing sports, cherishing quality family time, or hanging out with friends. These activities not only keep me energised and balanced but also provides me with downtime and self-care.

I am excited about the opportunity to make a difference in lives of individuals with disabilities and to contribute to their growth and well-being. Let’s work together to create a supportive and inclusive community where everyone can thrive.

patience.matavire@ausomesupports.com.au

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Background: Armed with a Bachelor of Arts in Human Services and a Cert IV in Mental Health. I bring both academic knowledge and practical experience to my work. I’ve worked in various capacities within the field, gaining hands-on experience in providing psychosocial support to individuals facing diverse challenges. Support Coordination and Psychosocial

Recovery Coach Expertise: As a support coordinator, I excel in navigating complex systems and connecting individuals with the resources they need to thrive. I’m adept at conducting comprehensive assessments, developing personalized support plans, and advocating for my clients’ rights and needs. Outdoor

Enthusiast: Beyond my professional endeavours, I find solace and rejuvenation in the great outdoors. Whether it’s hiking through scenic trails, camping under the stars, or simply enjoying a leisurely stroll in nature, I believe in the therapeutic power of outdoor activities for both physical and mental well-being. I also enjoy dancing, listening to music and trying food from different cuisines.

Empathy and Listening Skills: My greatest strength lies in my ability to empathize with others and truly listen to their concerns without judgment. I understand the importance of creating a safe and supportive environment where individuals feel heard, valued, and empowered to take control of their lives. Communication Skills: Effective communication is at the heart of everything I do. Whether it’s conveying complex information in a clear and concise manner, collaborating with multidisciplinary teams, or providing guidance and reassurance to my clients, I prioritize open, honest, and respectful communication always

joleen.barratt@ausomesupports.com.au

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I’d like to share a little about myself. I am 42. live in Laidley and have been a clinical nurse for 25 years, with a specialisation in emergency nursing. My journey has taken me across this beautiful country, providing care in remote areas and engaging with our Indigenous communities. This profession is something I am deeply passionate about, and it has now led me to this new and exciting role of support coordination.

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​I have two sons, a partner, and two dogs who mean the world to me. My happy place is enjoying a sunrise or sunset with my dog, who has become my loyal protector.